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CTT Policies
securitylock.gif (367 bytes) Secure Internet Ordering

CTT Industrial Supplies, Inc. ("http://www.cttindustrial.com/") cares about the security of each user of its website. In order to protect the privacy and all the information provided by our users, we have implemented SSL (Secure Socket Layer) in our online transactions using the Americart® Shopping Cart System.

The internet is a web or net of computers, and some internet shoppers worry about online security for credit card transactions and personal information provided.

Shopping on a secure site is actually safer than buying with a credit card in retail stores or supermarkets.

CTT Industrial Supplies, Inc. has all its sites ("http://www.cttindustrial.com/") equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data, such as credit card numbers.

Using a browser, such as Internet Explorer  or Netscape Navigator, that supports SSL, is strongly suggested. These show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Also, you will see a letter "s" added in the "http://www..."  (e.g., "https://www...") in the address bar of your browser.

Then, all credit card information collected by CTT Industrial Supplies, Inc. and/or Americart® Shopping Cart System will be encrypted through Secure Sockets Layer before it is transmitted over the internet.

CTT Industrial Supplies, Inc. will cooperate with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights of property of CTT Industrial Supplies, Inc. or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we  reasonably believe in our sole discretion to be unlawful.

CTT Industrial Supplies, Inc.

Existing CTT Customers:

Customers with active accounts with CTT please input your purchase order number when placing your orders.

Tax Exempt Numbers:

Customers with Tax Exempt Numbers please input your number in the  "Special Instructions / Comments:" dialog box when placing your orders.

Returns:

We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Shipping and Handling:

We attempt to ship your order as soon as we receive it.
We offer the following shipping methods:

UPS Ground Commercial
UPS Ground Residential
UPS Next Day Air                                                      UPS 2nd Day Air                                                              UPS 3rd Day Select                                                                   

FedEx Ground Commercial
FedEx Priority Overnight
FedEx 2nd Day Air

USPS Priority Mail

 

 

 

 

 

 

 

 

 

Please get in touch to offer comments and join our mailing list for sales and specials!

For questions, comments, or sales inquiry you can e-mail or call us at:

CTT Industrial Supplies, Inc.

toll free: 1-866-900-TOOL

Ph. 305-698-1159 Fax 305-698-2364

2760 W. 84 St.    Bay #5

Hialeah, Florida 33016